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Update on energy companies SSE and OVO.

ILLEGAL TRANSFER FROM ENERGY PROVIDER SSE TO OVO.A response given on Trustpilot on 26-1-23  by energy provider SSE regarding my illegal transfer from energy company SSE to energy company OVO which are part of the same company."Hi, Thank you for your recent email, I apologise for the delay in my response.We appreciate you contacting us. When I check your account, it has already been transferred to OVO Energy. As a result, your account has been closed and we no longer have access to it. I suggest you to get in touch with OVO Energy because they are the team that can assist you.Thank you for contacting SSE."John from OVO has informed me that I was tricked by SSE to sign up to OVO with a false promise of a £50 energy credit.And the response given on Trustpilot by OVO. Thanks for getting back to me, Neil.I've checked over your account and I can see you've managed to reach the team. I am sorry that the letter has caused such confusion, but the install would have had to have been with SSE.Thanks,Dave.Both SSE and OVO are continuing to argue that the other party are to blame for the illegal transfer. I have to wait about 7 weeks for SSE and OVO to sort the mess out before the Energy Ombudsman will intervene. Anyone wishing to change energy providers would be wise to check on Trustpilot the company they are thinking of using before deciding. SSE and OVO are having shocking reviews. See part of Which magazine review of OVO below.                                                              "Ovo Energy came near the bottom of the table in 13th place out of 16 energy companies rated by 10,197 members of the public in the annual Which? customer survey. This is a big drop from last year, when it came joint second. It had poor two-star ratings for almost all of the aspects of service we looked at, managing an average three stars for just one - the accuracy of its payments."One dissatisfied customer said: 'It’s impossible to contact them. Online options don’t make it easy to solve problems.'

Neil Milkins ● 1355d6 Comments ● 1354d

Research: City dwellers in the UK ‘"need more botanical beauty."

Wottasurprise!  As if LBE under Labour give a flying fornication .....A study published today (16 January) to mark Blue Monday – dubbed the most depressing day of the year – reveals that city dwellers feel that a lack of greenery adds to their blues. Research by Mitie’s living wall specialist Biotecture highlights that 66 per cent of people living in urban environments want to see more botanical beauty where they live and that more than 26 per cent are demotivated by the lack of green space, with one in five feeling isolated. Biotecture’s living walls are panels of plants, grown vertically on structures that are either freestanding or attached to walls containing plants that help to clean the air, provide enhanced insulation and shading for buildings, and improve the aesthetics of an area. More than half of the 2,000 people surveyed think there is a lack of investment in urban greening and 43 per cent observe that there is too little space for nature to thrive. As there is limited horizontal space for parks and open areas, 57 per cent of respondents said they wish to see more vertical greenery – such as living walls up the sides of buildings – to make up for the sparsity of ground-level plant life. Others want more trees (43 per cent), flower beds (38 per cent) and grass (36 per cent) – with 78 per cent saying that greenery improves their mental wellbeing. Although 79 per cent of respondents cite the convenience of urban living for work opportunities and social life, 67 per cent would consider moving to a suburb or the countryside to get more out of nature. However, 62 per cent would consider staying in a metropolitan environment if there was more investment in urban greening, citing the key benefits of having cleaner air (47 per cent) and more wildlife (45 per cent). Richard Sabin, managing director of Biotecture said: “Having access to green space shouldn’t just be a bonus when it comes to living in a city, everyone should be able to easily enjoy nature. It’s no surprise people feel demotivated and isolated if they don’t have access to greenery, whether that’s at their place of work, where they live or where they socialize. “But it’s true cities can lack the space, which is why vertical living walls can be a great solution. The countryside has its draws, but it’s easy to see why people love living an urban life. Plants and greenery can make our cities healthier, happier, and more resilient to climate change.” 16 January 2023 Deborah Shrewsbury, The PlannerSOURCE:   https://www.planningportal.co.uk/services/weekly-planning-news/planning-news-19-january-2023#research:-city-dwellers-in-the-uk-'need-more-botanical-beauty'

Rosco White ● 1368d0 Comments ● 1368d